Natural Language is the language that we learnt as children and use with other people in our every-day lives. However, it must necessarily deal with multiple variables and exceptions, which makes it highly complex in computational terms.
Dialogue is the natural way for us to exchange information. It requires the understanding of language structure, together with a great deal of additional information.
Hence, Natural Language Dialogue is our prime means of communication, and the artificial reproduction of the processes involved requires an enormous deal of interdisciplinary research, as well as great complex processing capacity. These have been insurmountable obstacles until the latest Indisys developments.
With Locuaz, Indisys has aligned the necessary resources to:
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understand the interlocutor
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interpret their intentions
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connect these intentions with the speakers’ shared beliefs
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define a domain to reduce ambiguity
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display collaborative behavior
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be flexible
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show intelligence
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optimize the final user’s experience
Either with text or speech, and in spite of the additional complexity intrinsic to the latter channel, Indisys has successfully mirrored human intelligence and placed intelligent dialogue at our customers’ service.