These Intelligent Virtual Operators finally bring natural language and intelligent dialogue to speech-based interactions. By enabling end users to speak freely within the target domain, they offer an excellent user experience.

These Virtual Telephone Operators improve customers service by reducing or eliminating waiting times and providing information and services in the most efficient manner. Better customer service, lower cost and higher revenue are only but a few of the many benefits of these tireless employees

 

Highlights

  • Cost reduction

    Improve the overall quality of service and provide a quick return on investment.

  • Do away with call waiting

    There will always be a virtual operator ready to help users.

  • 24×7 access

    These tireless operators will help you 24×7 and will never let you down.

  • Coherent customer service

    Full flexibility and quick updates of business rules.

  • Information management and analysis

    You get full real-time access to all the information available.

  • Global platform integration

    This solution can be easily integrated with your pre-existing infrastructure, as well as extended into as many channels you may need.