The telephone allows us to communicate across distance, and access information anywhere anytime. Today, thanks to the ever-increasing use of mobile communication systems, conversing on the phone is one of the most prominent interaction styles.
Speech recognition together with Artificial Intelligence technologies allow for the reliable transcription of spoken messages. At the same time, speech synthesis has also significantly improved over the last few years. These advancements all together have favored the design and implementation of automated voice interfaces, which enable users to converse naturally with a computer rather than with a human telephone operator.
With Locuaz, Indisys has added an essential component to voice user interfaces: